Facility 09 tutorial troubleshooting

Still standing in the lobby

The reported opening starts only after using the PLAY elevator, choosing the squad size and pressing CREATE. A game title loading successfully does not mean you have launched a Facility 09 run. Check the current launch screen instead of trying to collect a tutorial target in the lobby.

Five straws, but not five in your hands

Read the tutorial target and the carry counter separately. The reported tutorial asks for five straws across the opening sequence, while the pictured carry counter is smaller. A capacity limit does not automatically mean progress is stuck. Make additional trips when your hands are full and verify which tutorial objective is currently active.

The hay disappeared but cash did not increase

The described cash-in point is the yellow DEPOSIT HAY vent beside the terminal. Hay dropped on the route is not a successful deposit. Move to the labelled destination and watch the current balance or objective. This guide cannot confirm a server bug from a failed drop alone.

PC: check the mouse-unlock prompt

The PC interface pictured in the September 6 Facility 09 guide shows UNLOCK MOUSE — V. When that same prompt appears in your game, press V to use the indicated mouse-unlock control before trying to select a menu item.

This is a pictured PC control, not a verified touch-screen or controller instruction. When your interface shows a different prompt, follow that prompt instead. This step also does not resolve an unaffordable purchase; compare your balance with the upgrade’s displayed price.

The BUY button is grey

Read the selected item’s message before diagnosing the button. In the published Facility 09 terminal image, the selected PULL RANGE I tooltip says “NOT ENOUGH $ YET.” That supports an insufficient-cash explanation for the pictured purchase, not a rule covering every disabled button.

For the opening tutorial, check whether your current objective asks for CARRY I, select that entry and compare its displayed cost with your balance. The upgrade evidence page separates pictured values from text-only reports.

When your balance meets the displayed price but BUY remains unavailable, read any additional message and confirm the selected item. This guide has not established every prerequisite or lock condition. Do not treat paying for a pass, reinstalling Roblox or resetting progress as a verified fix.

When the guide and screen really disagree

First match the Place ID and creator. Then note the date, device and exact objective text. A useful correction includes the specific action and visible result, with private details removed. We do not recommend reinstalling, paying for a pass or resetting progress as a generic fix; those actions are not established by the sources for this tutorial.